Privacy Policy for Payday Social

Effective Date: November 1st, 2024
Last Updated: June 12, 2025

Payday Social connects content creators with brands and pays creators for the results they deliver. Protecting your privacy and the security of your personal data is a core responsibility. This notice explains what information we collect from creators, how we use it, with whom we share it, and the choices you have. This policy applies to personal data collected through the Payday Social platform and related services. It does not apply to information collected through third-party sites or services you may interact with during campaigns.

1. Information We Collect

Identification

  • Examples: Name, preferred name, mailing address, email address, phone number, date of birth
  • How we receive it: Provided by you during sign-up, onboarding forms, surveys, or support requests

Account and Profile

  • Examples: Social media handles, channel URLs, profile photos, biography, content niches
  • How we receive it: Provided by you or sourced from your public profiles when you link platforms

Financial and Tax

  • Examples: Bank details, PayPal address, taxpayer identification, W-9 or W-8 forms, payment history
  • How we receive it: Collected from you to process payouts and for tax compliance

Performance Metrics

  • Examples: Views, clicks, installs, conversions, earnings, retention rates
  • How we receive it: Received from integrated analytics tools, tracking links, and third-party attribution partners

Content Data

  • Examples: Videos, images, captions, project briefs, feedback recordings
  • How we receive it: Uploaded or created by you within our platform or sent via email, Discord, or Loom

Usage and Technical

  • Examples: Login timestamps, IP address, device type, browser, pages viewed, session duration, cookies
  • How we receive it: Collected automatically through cookies and similar technologies

Communications

  • Examples: Messages with our team, comments in Discord, help desk tickets, call recordings
  • How we receive it: Collected when you contact us or take part in coaching sessions

2. Reasons We Use Your Data

We handle personal data so we can:

  • Create and manage your Payday Social account
  • Match you with brand campaigns and track your eligibility and performance
  • Process payouts and meet book-keeping and tax obligations
  • Provide coaching, feedback, and support through email, Discord, Loom videos, or other channels
  • Analyze campaign success, improve our platform, and develop new features
  • Send operational notices, product updates, payment confirmations, and required legal disclosures
  • Market Payday Social to you or invite you to new opportunities that may interest you
  • Detect and prevent fraud, abuse, or security incidents and enforce our terms
  • Comply with laws and respond to lawful requests by public authorities

We rely on at least one of these legal bases: performance of a contract, legitimate interests that do not override your rights, compliance with a legal obligation, or your consent where required.

3. Sharing Your Information

We may share data in these situations:

Service Providers: We share data with partners who help us operate Payday Social, such as cloud hosting services, analytics tools, payment processors, customer support platforms, and email service providers. These vendors only use your data as instructed by us.

Campaign Clients (Brands/Agencies): If you participate in a campaign, we may share performance data or creator information relevant to that project. Personally identifiable data is only shared when required to fulfill the campaign, comply with legal obligations, or if you explicitly request it.

Professional Advisors: Our accountants, lawyers, and insurers may access your data when necessary, under confidentiality obligations.

Legal Compliance: We may disclose your information if required by law, subpoena, or government investigation, or to enforce our Terms of Service.

Business Transfers: We reserve the right to assign or transfer your information, without notice, to any current or future affiliate, subsidiary, parent company, or as part of any merger, acquisition, sale of assets, financing, or similar business transaction. Any entity that receives your data will be required to honor this Privacy Policy unless and until it is amended.

With Your Consent: If you request that we share your data for a testimonial, content highlight, or social media feature, we will only do so with your permission.

We never sell creator personal data.

4. Cookies and Similar Technologies

We use cookies, local storage, and tracking pixels to:

  • Keep you signed in
  • Remember your preferences
  • Measure campaign performance and website traffic
  • Detect fraud and improve security

Some of our analytics and attribution partners may also place their own cookies or use similar tracking methods. These technologies help us determine which campaigns perform best and ensure accurate payouts.

You can disable cookies via your browser or device settings. However, some parts of the platform may not work properly if cookies are blocked.

5. Communications

  • Email: Transactional and service messages are sent automatically. Marketing emails include an unsubscribe link.
  • Push or in-app notices: You can change notification settings in your device or browser.
  • Discord or similar channels: Coaches and staff may message you directly regarding campaigns or feedback.

6. Data Retention

We keep personal data only as long as needed to:

  • provide the services you requested
  • meet legal, accounting, or reporting requirements
  • resolve disputes, enforce agreements, and protect our interests

When data is no longer necessary, we delete or anonymize it.

7. Security

Data is stored on secure servers operated by leading providers such as Amazon Web Services or Google Cloud. We use encryption in transit and at rest, role-based access controls, regular backups, and internal policies that restrict access. No internet system is perfectly secure, so we cannot guarantee absolute protection. You use the service at your own risk, but we take reasonable measures to safeguard your information.

8. Your Choices and Rights

Depending on where you live, you may have the right to:

  • Access ask for a copy of personal data we hold
  • Correct update inaccurate or incomplete information
  • Delete request deletion of data that is no longer needed
  • Restrict or object limit certain processing activities
  • Portability receive data in a machine-readable format
  • Withdraw consent at any time where processing is based on consent

To exercise any of these rights, email privacy@payday.social. We may need to verify your identity before fulfilling a request. You will not be discriminated against for exercising your rights.

9. Additional Information for California Residents

California residents have rights under the California Consumer Privacy Act. You may request:

  • Categories and specific pieces of personal information collected
  • Categories of sources of that information
  • Business purpose for collection
  • Categories of third parties with whom data is shared
  • Deletion of personal information collected
  • Opt-out of the sale or sharing of personal information

We do not sell personal information. To make a request, email privacy@payday.social. Authorized agents may submit requests with written permission.

10. Additional Information for Residents of the European Economic Area or United Kingdom

Payday Social is the data controller for creator information. You may lodge a complaint with your local data protection authority if you believe we have infringed your rights. Our lawful bases for processing are described in Section 2. International transfers rely on Standard Contractual Clauses or other lawful safeguards. Some of our service providers may store or process data outside of your home country. Where applicable, we implement safeguards such as Standard Contractual Clauses to ensure adequate protection of your personal data across borders.

11. Children

Payday Social is intended for individuals aged eighteen years and older. We do not knowingly collect personal information from minors. If we learn that we have collected data from someone under eighteen, we will delete it promptly.

12. Third-Party Links

Our platform or communications may contain links to third-party websites, tools, or services that are not operated or controlled by Payday Social. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before sharing any personal data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of the page and post the new version here. Your continued use of Payday Social after any update means you accept the revised policy.

14. Contact Us

Questions or concerns about privacy at Payday Social?
Email: privacy@payday.social
Legal Entity: PoolHall LLC, doing business as Payday Social

We will respond as quickly as possible and always within any timeframe required by law.

15. Governing Law and Disputes

This Privacy Policy and any disputes arising under it are governed by the laws of the State of Georgia, without regard to conflict of law principles.

By using Payday Social, you agree that any dispute, claim, or controversy between you and PoolHall LLC (dba Payday Social) arising out of or relating to this Privacy Policy will be resolved through binding individual arbitration, and not in a class, consolidated, or representative action.

The arbitration will take place in Fulton County, Georgia, and will be conducted under the rules of the American Arbitration Association (AAA). You and Payday Social waive any right to a jury trial or to participate in a class action lawsuit.

This clause survives the termination of this Privacy Policy or your use of the platform.